Shipping policy
Last updated: 3/3/2026
Thank you for shopping with Novrain.
All products are made-to-order and printed specifically for you.
Processing Time
Orders are typically processed within 2–5 business days before shipment.
Processing times may increase during holidays or high-volume periods.
Shipping Times
Estimated delivery times:
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United States: 5–10 business days
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International: 7–21 business days
Please note that these are estimates and not guaranteed delivery dates.
Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Please allow 24–48 hours for tracking updates to appear.
Shipping Delays
Novrain is not responsible for shipping delays caused by:
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Carriers (USPS, UPS, etc.)
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Customs processing
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Weather events
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Incorrect addresses provided by the customer
Lost or Stolen Packages
If tracking shows delivered but you did not receive your package, please contact the shipping carrier directly.
Novrain is not responsible for lost or stolen packages once marked as delivered.